Role: Software Engineer
Batch: 2022 & before
Location: Hyderabad, Bangalore
Eligibility:
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- Java, J2EE, Spring, C++, C#
- JavaScript, CSS, HTML
- RDBMS and NoSQL: SQL Server, Oracle, Mongo, Cassandra
- Enterprise integration architecture and - patterns
- Agile SDLC
- REST, MicroServices, Orchestration
- Experience with relevant technologies and concepts: microservices, distributed systems, SaaS at scale, private/public cloud, MDA, EIA, etc
- Prior experience in Commerce, Payments, or Web Applications is desirable
All Interview experiences asked for this position: https://lnkd.in/dZaQvJNs
All Online assessment questions asked for this position: https://lnkd.in/dvqt9Cm5
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Intern - Intern Techforce Analyst
locations
India - Hyderabad , India - Bangalore
time type -Full time
job requisition id
JR168772
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Summary:
We are looking for a TechForce Analyst to support our staff in Hyderabad. In this role, you will provide desktop support at Techbar, Phone and chat support by
troubleshooting, diagnosing, installing and configuring a variety of hardware and
software in APAC shift hours. As a Techforce Analyst, you exhibit a high level of
professionalism in providing excellent customer service and exercising sound judgment to provide timely resolution of problems. You will maintain in-depth knowledge of all desktop systems and technologies in use and act as an escalation point for the team.
The ideal candidate will have some experience with desktop support in a mid to large size Enterprise.
Responsibilities:
· Respond promptly to escalations for technical support.
. Provide technical support through Phone, chat and other available channels.
· Installs, configures and troubleshoots hardware including: laptops, workstations,
printers, phones, video conference units and mobile devices.
· WAN/LAN troubleshooting and TCP/IP connectivity issues across a variety of
technologies (LAN/ Broadband/Wireless)
· Support Security Standards (anti-virus/anti-spam/firewall/patching)
· Work with Help desk, Provisioning, Infrastructure Operations, Systems Engineering, IT
NOC, Security and other teams to identify and resolve escalations and outages
· Create and maintain user accounts, passwords, data integrity, system access &
security
· Document case status and provides updates to management and end-users
· Develop, document, and maintain standard operating procedures, best practices and customer service guidelines
· Own IT projects and drive project deliverables for the team
. Handling of Assets including desktop movements/deployments
· Participate in interviewing, training and mentoring junior team members
· Drive quality and adherence to best practices within the team, including delega ing low complexity work to the Helpdesk
Minimum Qualifications:
· BCA/ BSC Degree
· Excellent verbal and written technical documentation skills
· Strong team player with service-oriented attitude and customer focus
· Strong research and problem solving abilities are required
· Current knowledge of PC, Mac and mobile devices (iPhone/iPad, etc.),
hardware/software and general technology trends
· Must be a go-getter and Salesforce .com enthusiast who thrives on working in fast-paced environment