WIPRO
Developer
Job Code: 1017044
Location: Bengaluru
Mandatory Skills: Internet of Things - IoT Coding Standards, Development, Manual Testing
Desirable Skills: Angular 2, Android Application
Language Skills: English Language
Job Description:
- Key skills required for the job are:
- Internet of Things - IoT-L3 (Mandatory)
- Android Application-L3
- Angular 2-L3
- As a Senior Developer, you are responsible for the development, support, maintenance and implementation of a complex project module.
- You should have good experience in the application of standard software development principles.
- You should be able to work as an independent team member, capable of applying judgment to plan and execute your tasks.
- You should have in-depth knowledge of at least one development technology/ programming language.
- You should be able to respond to technical queries/requests from team members and customers.
- You should be able to coach, guide and mentor junior members of the team.
Job Particulars
Role It Software Engineer
Education BE/B. Tech, ME/M.Tech
Who can apply Experienced (3 Years)
Hiring Process Face-to-Face Interview
Employment TypeFull Time
Job Id654930
Locality Address
Role: System Engineer
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports.